Heart of Las Cruces: Share Your Cariño Stories

What makes Las Cruces, Las Cruces? It’s our special ingredient: Cariño! Cariño is the love, care, and affection that we, as a city organization, put into everything we do for the community.

We invite you to share your stories of experiencing cariño from the City of Las Cruces. Use this form to submit your experience, providing complete information and including a photo of the staff member  who showed you cariño. Photos can be headshots, action shots, or group shots with clear identification of the associate. Please avoid sending scanned text images; key in your message if it’s from a letter, postcard, etc. Cariño stories will be featured internally on CityNet and externally on the City website.

Cariño to Jenna Torres-Hanway, Benefits Coordinator, Human Resources

During the City of Las Cruces Open Enrollment period, Jenna Torres-Hanway, Benefits Coordinator, demonstrated true cariño through her dedication, compassion, and commitment to serving employees. During one of the busiest…
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Cariño to Luis Saldana, SW Equipment Op I, Utilities

Luis Saldana, a dedicated truck driver with City Utilities, begins his mornings before sunrise, ready to serve his community with more than just a clean street. One recent morning, as…
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Cariño to Kitt Kleiner, Recreation Aide, Parks and Recreation

I received a phone call from Ms. Diana Blum today. She wanted to express her gratitude and give a compliment to Kitt Kleiner in Parks and Rec. Ms. Blum recently…
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Cariño to Jennifer Lucero, Permit Technician II, Community Development

I have worked with Jennifer for about 2 years on several gas station projects in Las Cruces. She has been very helpful and patient and explained the City’s process and…
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Cariño to Fleet Department Techs

The recent transition within the Fleet Department has been a positive change. All staff members and sections have demonstrated exceptional cooperation in meeting the operational needs of the Police Department.…
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Cariño to IT Team

A huge shoutout to our incredible IT Team: Guadalupe Hernandez, Matthew Hartman, Harinee Purushothaman, and Kimberly Hanson! This team went above and beyond to design and launch a brand-new citywide…
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Cariño to Natalie Green and Team, Housing and Neighborhood Services

Dear Natalie and Team, I would like to extend my deepest and most sincere gratitude for your outstanding support of one of our customers, the Munoz family at 1928 Mulberry.…
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Cariño to Josh Grajeda, Gas Measure Tech, Utilities

I wanted to take a moment to recognize Josh Grajeda for the wonderful job he did at the Build My Future event. He was an outstanding representative for the City…
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Cariño to: Amberly Hendricks

I wanted to tell you about an employee who has favorably impressed me every time I’ve seen her. Amberly is a cashier at the natatorium. She is pleasant, efficient, and…
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Susan Reeder

Cariño to Susan Reeder, Associate Engineer, Community Development

I wanted to send you a quick note to compliment the work of Susan Reeder.  Our office is not very familiar with the land development regulations or the permit process…
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Cariño to: Communications Office

On August 7, 2025, Las Cruces Utilities held an Intern Signing Event in Council Chambers. The standard City of Las Cruces logo background panels were set up as the backdrop…
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Cariño to: Armando Lopez, Architectural Mangement, Public Works

We wanted to share a special Cariño for Armando Lopez, one of our project managers, for an inspiring act of kindness over the weekend. While on a day trip towards…
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Gino Jimenez

Cariño to Gino Jimenez, Animal Control Supervisor, Police Department

I received the following message regarding Gino from a CLC citizen: “Happy Friday to you. I want to take a minute and acknowledge a City of Las Cruces employee, Gino…
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Cariño to: HVAC Team – Felipe Parra & Ernest Vera

I’d like to say Thank you to Felipe Parra and Ernest Vera, City of Las Cruces, HVAC team. Both of these guys have been very good to the folks in…
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Cariño to: Andrew Tuton, Officer, Police Department

In completing my monthly video review duties, I came across a selfless act of kindness. On June 18, 2025, Officer Andrew Tuton was responding to a trespassing call.  He located…
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Cariño to Douglas Goforth, Utilities

I want to recognize Douglas Goforth, Solid Waste Equipment Operator I, for a simple but meaningful moment that showed what Cariño (genuine intentional care and kindness) looks like in action.…
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Cariño to Las Cruces Fire Department and Police Department

There’s a saying, “The darkest nights bring the brightest stars.” That adage proved true earlier this year when a Las Cruces woman suffered a critical medical event at her home…
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Cariño to Annette Granado, Executive Assistant, City Manager’s Office

This past weekend, there was a lot of chaos from the tragedy of Friday night’s violence at Young Park. We visited the park on Saturday around noon where we saw…
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Cariño to Manny Baca, Police Department

On March 3, 2025, two bikes were stolen off of our car while parked at a local restaurant. Las Cruces Police Department officer Manny Baca arrived within a half hour…
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Scott Rogers talking to children.

Cariño to: Catrina Godinez and Scott Rogers, Community Engagement

On behalf of the third-grade class and our school, I would like to extend my heartfelt gratitude for the incredible field trip experience at City Hall. Your team’s organization, flexibility,…
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